COVID-19 Update

The evolving outbreak of COVID-19 is a challenging time for many of us.

ALCOLOCK continues to serve our clients through the outbreak, while also looking for ways to limit exposure to the virus and protect communities.

As a safety company, we have always chosen to protect our clients, our staff, and our communities – and we continue to do so through this fast-moving situation.

Monitoring the situation

We are constantly monitoring developments and following best practices from the Centers of Disease Control and Prevention (USA), Health Canada (Canada) and other global government Health Authorities where our Service Centres operate.

We are open for business, but visit us for urgent or essential reasons only

Our qualified team is working closely with government officials, adjusting our local operations based on their directives, and will be able to assist you to ensure you remain compliant with program requirements.

We are following the guidance of our public health officials, taking all the recommended precautions and keeping our staff up-to-date on preventative practices and preparedness plans based on regional health and government authorities.

While we are doing our part to maximize our ability to disinfect our Service Centres multiple times a day so that you and our staff can have a healthy and safe environment – you must also do your part.

What you should do:

Do not let anyone else use your handset unless absolutely necessary. If someone does use your device, replace the existing mouthpiece with a new mouthpiece prior to use. Dispose of the old mouthpiece.
You can use a wipe to clean the exterior of the handset. Be sure to wait 15 minutes before taking a test.

Do not visit a Service Centre if you have cold or flu-like symptoms

If you are experiencing cold or flu-like symptoms including aches and pains, sneezing, coughing, shortness of breath, call us at:

Ontario:   1 (866) 658-6374
Atlantic:   1 (877) 658-6374
Yukon:     1 (866) 474 6252
NWT:       1 (800) 769 3312

This choice will help keep our staff and vulnerable people in our communities safe.

We’re here for you

We are in this together. During this challenging time, we're working hard to support you, our employees and our communities.

ALCOLOCK Canada